We at Nature Windows respect your time and understand how important every second is. Considering this we provide you the quote in just 24 hours taking in mind all the points mentioned by you, we deliver you what you need. With the help of our team we at Nature Windows even recommend what type of window will suit were. While recommending we consider various points such as wind pressure, height of the building, thermal installation, shape preferred and few other points which help us to recommend you the best possible option. Based on the discussion and the site visit the offer will be submitted to the customer.
Once the Customer is connected with our sales team member, they will take a suitable time as per your connivance and meet at the decided location. The sales personnel will even visit the site and have a detailed discussion on the finish, hardware specification, glass, design or any other as per the need of the hour with the customer. Once the offer is submitted if the customer feels the need to do any changes the sales personnel will revise the offer and submit it to you.
Once the customer confirms the order. The installation supervisor will visit the customer with necessary documents like floor plans, door and window schedule and inspect. The supervisor will inspect and ensure that all the apertures, final measurements and designs are in order, and will forward the same to the design team.
In case any of the gaps need readjustment the customer would be requested to have the modification done as per the requisite measurements. After all the modifications have been incorporated, a final quotation will be sent to the customer.
Post the final approval by the customer, we will start the process of designing and fabrication of Doors and windows that are not only aesthetically appealing but are also partners for life and living which incorporate the features of durability, comfort and peace of mind.
Nature windows offers installation services to the clients and we take customer satisfaction at the top most priority and we ensure to be with our customers at every step throughout their experience with Nature Windows uPVC and aluminium doors and windows they are are fully satisfied.
All Nature Windows uPVC and aluminium doors and windows and doors are installed by well trained and experienced staff so that all gaps between the wall and window are perfectly sealed with quality.
Initially Our installation supervisor will visit the site for a thorough inspection to ascertain that the site is clear of all debris and that no masonry or civil work is left or required and the site is ready for uPVC and aluminium doors and door and window installation. The process of installation will commence as soon as the site is.
At Nature Windows we just don’t believe in selling the product, but we believe in f long lasting relationships with our customers. We at Nature Windows treat them as our family. At Nature Windows customer service and satisfaction is not just a practice it is a way of life.
At Nature Windows we strive to produce superior quality of products coupled with personalized customer service. All uPVC and aluminium profiles of Nature Windows come with a 10 year warranty and 1 year warranty for hardware items used.
In case of any unexpected problem we at Nature Windows have defined customer service practices, in order to resolve the queries of all our customers in minimum possible time.
We ensure that our expert technicians attend to each complaint within a maximum of 48 hours and resolve problems .At Nature Windows our focus is to resolve all your queries and issues with minimal hassle to our customers and at every step our customers are updated on the expected timelines.